Refund & Return Policy
Last updated: [DATE]
We want you to love your Wayomile tea. As our products are food items, our returns policy is limited to the cases below to keep every cup safe and fresh.
Damaged or Incorrect Items
If your order arrives damaged, leaking, or you received the wrong item, please contact us within [X] days of delivery at support@wayomile.in with your order number and a photo of the item. We'll arrange a replacement or a full refund.
Quality Concerns
If you're not satisfied with the quality of a product you received, let us know within [X] days of delivery. We take quality seriously and will review each case individually.
Non-Returnable Items
For hygiene and food-safety reasons, we cannot accept returns of opened tea, spice or kombucha products unless they are damaged, defective, or incorrect on arrival.
Cancellations
Orders can be cancelled free of charge before they are dispatched. Once an order has shipped, it can no longer be cancelled — please follow the returns process above instead.
Refund Timeline
Approved refunds are issued to your original payment method via PayPal within [X–X] business days.
Contact Us
For any return or refund request, write to support@wayomile.in or call +91 9633816338.